Las Vegas – Various Casino Decor
Now that you have clearly set your expectations, you’ll need to maintain that culture with discipline. You’ll need to adopt a “Tough love” approach – which means you’ll need to “call” those poor behaviours when they happen and take disciplinary action on breaches. There needs to be consequences!
Building a high performance team Apart from improving leadership skills, what else can you do to create a better team for your business? Let’s start by being absolutely crystal clear on your expectations.
At many businesses the quality of the team is a direct reflection of the mindset of the owner or manager. Your staff want the boss to be fair, organised, and most of all positive.
In some restaurants and bistros – selections from the specials board can make up to 50% of the total sales. You can make more profit and increase your GP% by encouraging your guests to buy from a selection of highly profitable special items.
How’s your relationship with numbers and business finances ? Do you find your financial statements friendly or fearful? Some hospitality operators get totally overwhelmed by their financials and choose to monitor just a few numbers – usually bank balance or total weekly sales. Other analyse too many numbers and suffer from ‘paralysis by analysis’ – […]
Reduce your expenses by being a tightwad, shopping around and seeking a great deal My mum went on a negotiation training course last year and acquired just one new habit – asking for a discount every time in every place! Since then she has saved thousands of dollars by just asking the simple question “Is […]